Privacy Policy

Last updated: October 3, 2026

1. Information we collect

• Account information: full name, email address, mobile number, and the club/academy you register with.
• Identity verification: a profile photo and a government-issued ID document (passport, driver's license, national ID, etc.), collected from every Player, Coach, Manager, Admin, and Organiser account. This is required so your club's staff (for players) or Statixa's Super Admin (for staff accounts) can verify you are who you say you are before approving your account. ID documents are stored in a private, access-restricted location and are never shown publicly.
• Club activity data: position, age group, category, parent/guardian contact details (for youth players), match and training attendance, performance ratings, and match statistics entered by coaching staff.
• Messages: 1:1 messages between club staff and players, and club announcements.
• Payment activity: records of fee assignments and wallet top-ups. We do not collect or store your card details — those are handled directly by Stripe (see below).

2. Who we share it with

We do not sell your data. Information is visible only to your own club/academy's staff (for players) or Statixa's platform administrators (for staff accounts), and to the following third-party processors we use to run the app:

• Supabase — database, authentication, and file storage.
• Stripe — payment processing for wallet top-ups and club/academy fees. Statixa never sees or stores your full card number.
• Resend — transactional email delivery (e.g. password-reset codes).

3. Minors and parental consent

Statixa is used by players under 18 at football clubs and academies. For users under the age of 18 (or the legal age of majority in your jurisdiction, such as India), registration cannot be completed without itemized parental or guardian consent, collected at signup: the parent/guardian's name, email, and phone number must be provided, and consent must be explicitly given, covering the child's name, date of birth, photo, government-issued ID document, position, performance ratings, and attendance records. A confirmation email is then sent directly to the parent/guardian, with a link to review or withdraw that consent at any time. Your club's coaching staff (Coach, Manager, Admin) access this data solely for team management purposes. A parent or guardian may withdraw consent, or request a review or deletion of a minor's data, at any time from within the app or by contacting us.

4. Data retention and deletion

We keep your data for as long as your account is active with your club or academy. You can request deletion of your account and all associated data at any time by contacting support@statixa.app.

5. Security

Data is stored using industry-standard access controls (row-level security on every database table, private storage buckets for identity documents, time-limited signed links when staff need to view an ID document for verification purposes).

6. Your rights

You can request a copy of your data, ask questions about how it's handled, correct inaccurate information, or request deletion, at any time by contacting support@statixa.app.

7. Changes to this policy

We may update this policy as the app evolves. Material changes will be reflected here with an updated "Last updated" date.

8. Governing law

This policy is governed by the laws of the United Arab Emirates. For users accessing the app from India or other territories, we process personal data in accordance with applicable local data protection regulations as well, including India's Digital Personal Data Protection Act (DPDP Act).

9. Contact

Questions about this policy or your data can be sent to support@statixa.app. For users in India, inquiries, complaints, or data rights requests under the DPDP Act may be directed to our designated Grievance Contact at the same address, support@statixa.app.